TERMS OF SERVICE
Effective Date: June 15, 2024
Terms of Service for Data Collection via SMS
Effective Date: [Insert Date]
Introduction
Welcome to ZENZOUK LLC via NYC ZOUK FESTIVAL! These Terms of Service ("Terms") govern your use of our SMS services, including the collection, use, and disclosure of your personal data when you interact with our SMS communications in New York City. By subscribing to our SMS services, you agree to these Terms.
1. Acceptance of Terms
By opting in to receive SMS messages from us, you agree to these Terms and our Privacy Policy. If you do not agree, please do not subscribe or use our SMS services.
2. Data We Collect
When you interact with our SMS services, we may collect the following data:
Personal Identifiable Information (PII):** Your phone number, name, email address (if provided).
Interaction Data:** Messages sent and received, timestamps, message status, and response patterns.
Device Information:** Device type, operating system, carrier information.
Location Data:** Approximate location (if voluntarily provided or inferred).
Usage Data:** Frequency of messages, engagement metrics, and service preferences.
3. How We Use Your Data
Your data is used to:
Provide, manage, and personalize our SMS communications.
Respond to your inquiries and support requests.
Improve our messaging services and user experience.
Ensure compliance with legal and regulatory obligations.
Send updates, alerts, or promotional content (only with your explicit consent).
4. Legal Compliance and Industry Standards
We comply with all applicable laws and regulations, including:
Telephone Consumer Protection Act (TCPA):** We obtain your explicit consent before sending promotional SMS messages. You can revoke consent at any time by replying "STOP."
CAN-SPAM Act:** We honor opt-out requests promptly.
NYC and State Laws:** We adhere to relevant privacy and electronic communication regulations.
Industry Standards:** We follow best practices recommended by the Mobile Marketing Association (MMA) and industry leaders.
5. User Consent and Opt-In
You explicitly consent to receive SMS messages from us when you:
Send a designated keyword (e.g., “JOIN”) via SMS.
Sign up through our website or other authorized channels where you are informed about message content, frequency, and costs.
Provide your phone number voluntarily and agree to receive messages.
You may withdraw your consent at any time by replying with “STOP,” “UNSUBSCRIBE,” or contacting us directly.
6. Your Rights and Choices
In accordance with NYC and federal laws, you have the right to:
Opt-Out:** Stop receiving messages at any time.
Access and Correct:** Request access to your data and correct inaccuracies.
Request Deletion:** Ask us to delete your personal data, subject to legal obligations.
To exercise these rights, contact us at [Your Contact Email].
7. Data Security and Retention
We implement industry-standard security measures, including encryption and access controls, to protect your data. We retain your information only as long as necessary for the purposes outlined or as required by law.
8. Sharing Data with Third Parties
We do not sell your personal data. We may share your data with trusted third-party providers who assist in delivering SMS services, always under confidentiality agreements and industry standards.
9. Changes to These Terms
We may update these Terms periodically. When we do, we will revise the “Effective Date” at the top of this page. Continued use of our services constitutes acceptance of any updates.
10. Contact Us
If you have questions about these Terms or wish to exercise your rights, please contact us at:
ZENZOUK LLC or NYC ZOUK FESTIVAL
Email: info@nyczoukfestival.com or info@zenzouk.com
Phone: 1-877-NY1-ZOUK
